Igetnow enables ordering via smartphone

7/10/2018
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The following situation is probably familiar to all restaurateurs: At peak times, your business is full and there are guests sitting at every table who want to be served — a dream situation. Your staff is hard-working and quick, but the guests still wait some time until a service person comes to your table. The reason: There is simply too few staff in relation to the guests. Some guests are frustrated, some may even leave the shop early or complain. The startup igetnow wants to remedy this situation with its new, smart ordering concept. In addition to this new ordering concept, you can give your guests free access to WiFi hotspot give.

Igetnow — The concept

Igetnow offers a simple and intuitive system that allows you to allow your guests to order with their own smartphone or tablet. With a five-digit code at each table, your guests can easily access the website https://igetnow.com/ View your food and drink menu and place orders.

Depending on which concept your company follows — service or self-service — the ordered food and drinks are then either delivered in the classic way by service staff or the guests receive an SMS with information that and where they can pick up their order.

igetnow Beispiel

More sales and improved service thanks to igetnow

Take advantage of the benefits of digitization for your catering industry. One advantage of innovative ordering concepts is, in particular, the relief of your staff. Service quality is improved by avoiding long waiting times and thus frustration. No guest feels overlooked and no more orders have to go down. At the same time, guests can order faster and send back orders just as easily as a second drink with the meal, which leads to more sales.

Another major benefit of ordering systems, such as igetnow, is that the application is browser-based. Other approaches to self-service concepts require either scanning a QR code or downloading an app, which is an effort that guests simply do not want to incur. The igetnow solution offers the advantage that guests only have to enter the Internet address and a five-digit code in their browser and can order immediately.

You can give your guests the choice: either they order in the traditional way from service staff or they use their smartphone or tablet, which almost everyone now has at hand and uses in all situations of life. By the way, the application automatically adapts to the language of the guests, so that tourists from outside can also order from you on the go.

In addition to the marketing functions that Socialwave offers via the hotspot, guests can also use an integrated Facebook button in the iGetNow application to “Like” your business directly and contribute to your positive image on social media — and also start advertising for you free of charge.

Conclusion: Added value, staff relief and improved service through modern services

By being able to order at any time and in a matter of seconds, you are not only giving your guests real added value, you are also relieving your staff and thus ensuring improved service quality, as incorrect orders are avoided and guests can order at their own pace.

Conclusion: We can recommend the application. Find out more now and integrate igetnow in combination with a guest WiFi hotspot from Socialwave to enable guests to order via smartphone.