Contemporary guest WiFi in hotels

It is no surprise that guests must be offered WiFi in hotels these days. For many people, it is now part of the basic equipment in a hotel. However, it is not an isolated case that old and outdated systems are used in hotels. We'll show you what guest WiFi in hotels and guesthouses should do today and what needs to be considered. Because only with the correct use of a WLAN system can you impress your guests.

In order to illustrate the relevance of well-functioning guest WiFi access, according to a recent Study by Statista found out that the most important service when staying in a hotel is free WiFi with a good Internet connection:

Guest WiFi in hotels

Easy installation:

An important point for setting up or upgrading a WLAN system is the installation. With the wrong system and complex installation, even starting in the right direction can be very complicated. When setting up a Guest WiFi in hotels or pensions, the effort should not be unnecessarily high to achieve good illumination. So-called “plug and play” offers only need to be connected correctly once, in just a few simple steps, and automatically install and activate. There is no need for complex equipment. Systems that can be built on an existing network are also suitable. Please note that the internal network and a guest WLAN are operated separately. As a result, the internal network and the associated devices are protected from third-party access.

Optimum WLAN illumination:

For guests in hotels, it is no longer enough just to have WLAN reception in the lobby and in the restaurant. Immediately after the suitcase has been unpacked, guests log on to the WLAN in their room. It is not an isolated case that several devices (smartphone, laptop, tablet) are online at the same time. To meet this demand, a hotel or pension must be covered by sufficient access points. It should be placed on a cable-bound solution. These guarantee stable illumination of guest WiFi in hotels. Solutions such as WLAN repeaters via sockets are only suitable for private use.

Our tip: Use cable-bound solutions to ensure a stable network.

Individual login process:

The days when passwords for WLAN are given to guests at reception should be over. However, many hotels still use outdated systems, such as coupon printers, to provide passwords and user names to guests. Infrastructure adjustments are necessary to meet the increased requirements. There are now systems that, on the one hand, relieve your own staff and, on the other hand, are more customer-friendly. With a guest WLAN system from Socialwave, guests can log in directly with their own e-mail address or Facebook profile. In addition, customer data is obtained here, which you can use for marketing purposes. If this is not desired, there is also the option of an anonymous login. The login process is easy to adapt to your wishes so that your guests are satisfied with the service offered.

Our tip: Update your old system and ensure a customer-friendly login process.

With our WLAN marketing package, your customers/patients/guests advertise for you, are happy and recommend you to others.